WHOLESALE BILLING

Neon Soft automatically pulls CDRs from switches and gateways like Sippy and VOS, verifies them against authenticated IPs and account rules, and consolidates everything into a single multi-service invoice, eliminating the need to reconcile usage data from each source separately.

Yes. Neon Soft reconciles vendor invoices against your own CDR data and raises disputes automatically when discrepancies are found. You can also create disputes manually, and the system tracks each one through to resolution.

There's no set limit on interconnect partners or call volume. Neon Soft is built to manage hundreds of vendor and customer relationships from one hub, with automated netting-off between accounts to keep settlement accurate at scale.

Yes, customer-specific billing cycles (weekly, fortnightly, monthly) and customer-specific time zones are both supported, so invoices generate on the schedule each wholesale partner actually expects rather than one fixed cycle for everyone.

Live monitoring dashboards track QoS, ASR, and ACD by destination, gateway, trunk, and prefix, with automated alerts on anomalies. Combined with automated CDR verification and re-rating, discrepancies surface in near real time instead of at month-end reconciliation.

A: Server setup typically takes 48 to 72 hours. Once that's complete, we import your existing data and run a training session with your team, most operators are fully onboarded and live within a week.