Most telecom billing problems are not big. They are small and constant: a payment queue approved one item at a time, a supplier file checked against a spreadsheet, a CDR that does not match an invoice, a reseller statement nobody can explain. Each one costs minutes. Across a month, they cost revenue, margin and customer trust.

Between June and September 2026, Neon Soft shipped Versions 6.12, 6.13 and 6.14 to remove that friction. If you have not had time to look at what changed, this recap covers every update, grouped by what it means for your business, whether you run VoIP, UCaaS, SMS or wholesale voice.

Highlights at a Glance

1. Get Paid Faster: Automated Collections and Payments

Cash flow is where billing automation pays off first. Four updates target the gap between issuing an invoice and receiving the money.

FastPay and Direct Debit, fully automated (6.14)

Neon now submits invoices to FastPay, processes Direct Debit payments and updates payment statuses with no manual steps. That shortens your invoice-to-cash cycle, reduces reconciliation work and makes your accounts receivable position far more predictable.

Bulk payment approval and rejection (6.13)

Clear a queue of bank transfers, direct debits and card payments in one action. After a large payment run or at month-end, the time saved is significant, and payment reconciliation finishes sooner.

PayFast (6.12)

Late payment often comes down to friction. Adding a payment option customers already trust means fewer invoices left waiting.

Stripe ACH on PaymentIntent (6.14)

Stripe ACH webhooks now follow Stripe's current payment flow, giving US customers more reliable processing and status updates.

2. Stop Revenue Leakage: Gateways, CDRs and Supplier Costs

Revenue assurance starts with accurate usage and accurate costs. These updates tighten both. For a deeper look at the discipline, see our revenue assurance audit guide.

Sangoma billing gateway (6.12)

Neon works directly with Sangoma-based accounts and usage, which means less manual CDR handling and fewer mismatches between your platform and your billing records.

Updated GENBAND integration (6.13)

Improved compatibility and performance help usage data move cleanly into CDR rating and invoicing. Learn more about the GENBAND integration.

Supplier file integrations (6.12 and 6.13)

Neon ingests supplier files in a structured way, including Openreach, IBL and SCG. Your team can compare carrier costs with internal records, catch discrepancies earlier and see route-level margin clearly. For anyone doing vendor invoice reconciliation, this removes a large share of the manual effort.

Internal IDs in CDR processing (6.14)

Tracing a call detail record from import through rating to the final invoice is now much easier, which speeds up dispute resolution and supports revenue assurance.

Vendor descriptions and offer selection in the Rate Table (6.13, 6.14)

Vendor rate management gets more context, so teams comparing routes see more than a code when building customer pricing. Explore Neon rate management for more.

3. Cut the Manual Work from Daily Billing Operations

Small improvements, repeated hundreds of times a month, add up to a faster billing cycle.

• New account filters (6.13): Recall Payment Status, Billing and Billing Type, so credit control teams can separate prepaid from postpaid customers in seconds.
• Redesigned Account Balance screen (6.13): see what a customer owes at a glance.
• Upload option for additional charges (6.14): add many ad hoc fees and adjustments before an invoice run instead of entering them one by one, a practical fit for usage-based billing adjustments.
• Deeper Cron Job History (6.13): the date restriction is gone, so administrators can investigate scheduled jobs further back.
• Clearer prepaid Credit History (6.14): a full balance breakdown and running balance help prepaid customers understand every top-up and deduction, which means fewer support tickets and easier dispute settlement.
  
  

4. Stay Compliant and Audit-Ready

Ceratax for one-off invoices (6.13)

Installation fees, hardware and setup charges now receive the same automated tax calculation as recurring billing. The result is more consistent telecom tax compliance, fewer manual corrections and a stronger audit trail. See the Ceretax integration.

Updated Xero API (6.12)

Invoices and payments keep posting to your books without re-entry, which means fewer posting errors and a smoother month-end close. See the Xero integration.

IP address details in the Security Activity Feed (6.14)

Administrators get more context when reviewing account activity.

5. Build and Automate with Neon's Billing APIs

If your team connects Neon to a customer portal, CRM or onboarding tool, these updates matter.

• Billing subscription and one-off charge APIs (6.14): each supports create, edit, delete and list, with better error handling and improved activity logging.
• Billing options endpoint (6.13): update account billing settings programmatically instead of through the interface.

The result is less custom workaround code and a sturdier integration layer for recurring billing and non-recurring charges. Browse all Neon integrations.

6. See Your Margins, Messaging and Partners Clearly

• SMS reporting cube (6.13): examine traffic, revenue and cost for both customers and vendors in one place, so margin problems surface earlier. Report grouping keeps growing report libraries organised. Learn more about SMS billing.
• Refreshed Reports UI (6.12) and Procedure (6.14): building, finding and reading telecom billing reports is faster, and Procedure adds flexibility for complex reporting needs. See reporting and monitoring.
• Improved commission setup (6.12): clearer rules for what each reseller or agent earns reduce calculation mistakes and the time spent explaining statements.
  
  

Who Benefits Most from These Updates?

Frequently Asked Questions