Have you heard of CDR Billing Software? Well, if you have not your in-depth knowledge of this tool is definitely missing out on valuable information. In this blog, we will cover all the important information regarding this software from how it works to how you can use it most effectively. Not just that, but we will also share useful tips in order to help you decide for yourself whether this software is worth your money or not. So what are you waiting for? Read up and decide for yourself.

What is CDR Billing?

CDR Billing or Call Detail Records billing software is used by telecommunication companies to bill, store, manage, analyze calls made on their networks.

A CDR (Call Detail Record) can contain massive amounts of data about what calls have been made between two numbers at any given time. The level of detail you will see in your report will depend on what information your telecom provider is capable of extracting and storing. 

You may only get a single call number, duration and an origin or destination, or you may receive as much information as your carrier has to offer, including origin number, destination number, date and time called, duration, type of call (incoming/outgoing), calling-party ID (CPID), abbreviated dialling code and more. 

The amount of information that comes back from each report will vary by provider. Some smaller companies don't store all records for long periods; in these cases, it's possible that no record exists for one or both numbers when requesting them in a report.

The main benefit of CDR billing software is that it gives telecom companies full control over call records and ensures they comply with all regulatory requirements. Additionally, using CDR billing software enables telecoms to improve customer experience and optimize operations through accurate data collection from different platforms.

With the right CDR Billing Software, you will save hours of time per month, produce data that can be used to increase your margins and profits, and provide all sorts of other benefits to your business. 

What are CDR Billing Software Benefits?

If you’re a telecom professional, you may have heard of CDR (Call Detail Records) billing software. But as smartphones continue to proliferate, it’s increasingly important for mobile operators to get a handle on usage management and subscriber account management – and CDR billing software is making that possible. 

Specifically, CDR billing software automates various elements of bill processing, accounting for calls made and received, data traffic used and SMS messages sent. This way, mobile operators can ensure better compliance with their own policies and rules and with government regulations around billing timeframes, revenue sharing models and more. 

And that translates into increased revenue for them in terms of postpaid service charges or prepaid top-ups. So, what does all of that mean for you? It means that if your company is looking to improve its customer experience by streamlining processes and improving client retention, CDR billing software is an invaluable tool.

What Are The Important Features of CDR Billing Software?

CDR or Call Detail Records billing software is basically a package of related or interdependent modules/functions. Each function serves a specific purpose and interacts with other modules to provide seamless operation to create, deliver and invoice calls made on your phone lines. 

The best CDR billing system for small businesses should be easy to install, simple to use and flexible enough for the custom application. Some of its important features may include detailed accounting, advanced reporting capabilities, auto dialer support, online payment gateway integration etc. 

Most systems are compatible with different types of hardware including old telephones, new digital systems and VoIP. Most providers offer free trial versions that you can try before committing to purchase any product. The prices depend upon various factors like available features, ease of installation and purchasing power (the more you buy, the cheaper you get it). 

This might seem like an investment but depending on how much money you are losing due to inefficiencies in managing call records manually then investing in a solution might just pay off very quickly.

Advice For Choosing An Ideal CDR Billing Solution

The best solution for you will depend on a number of factors, including how much information you need to store, how long you need to store it and how your clients are charged. If your billing needs are simple, a cloud-based CDR Billing Solution may suffice. If your requirements are more complex or include significant storage or processing needs, an in-house or hybrid solution may be required. 

Considerations should also be given to integration with existing solutions and software options available. It is important to note that most carriers will require strict adherence to their data standards, so take care when considering a third-party solution or working directly with the carrier. Lastly, make sure you choose a provider that offers a flexible enough pricing model to accommodate future updates.

How Our CDR Billing System - NEON - Makes Your Life Easier?

If you’re tired of using different pieces of software to process your customer invoices, then it’s time to consider our CDR Billing System - NEON. This all-in-one comprehensive telecom billing solution allows you to seamlessly integrate into your customer service workflow and save valuable time and money on accounting tasks. 

See how CDR Billing System makes your life easier in this breakdown of what the tool offers and why it’s one of the best CDR billing systems around the world.

Easy To Understand And Manage

Our CDR billing system was created with a complete understanding of telecom billing issues in the mind. You will be able to understand, review and manage a host of reports from just one location and you won’t have to worry about juggling numerous programs that are hard to understand. The CDR billing platform is designed for those telecom business owners who wish to cut down on time spent managing their finances, but who still need access to all their data without having to use a heavy program.

The Completely Automated Billing Process

Since the CDR billing system has been in place we’ve been able to save hours of administrative time that would have gone into preparing and sending out invoices. Instead, we can focus on more important aspects of our business like driving down our costs, expanding our customer base and securing new business. We highly recommend looking into our CDR billing software if you want to make your life easier!

Reduce The Workload

When you’re working for multiple clients, even if it’s only a few hours per week each, your work can add up. It may seem like another line of work would be better, but depending on your workload and your clients’ needs, you might find that outsourcing billable tasks to a third-party billing system, like our cloud-based billing software, can actually make your life easier. You can focus on what matters most: growing your business. 

Modern Design With Responsive Layout

What makes our Call Data Records (CDR) billing software so powerful is its flexibility. Our billing software can be deployed on almost any device, allowing you to view your data and manage your business no matter where you are in the world. And as it should, our user interface is both modern and responsive; providing a consistent experience for our customers on all devices with a simple, intuitive user interface that’s easy to learn and navigate.

Great Customer Support Team

At NEON Soft, we have a great customer support team that is always ready to help you with all your needs. You can reach out to us by phone, email or contact form at any time and we’ll take care of you in just minutes. If you’re not sure how to use our software or even if you need help creating your first invoice, give us a call and we’ll walk you through it step-by-step. We are also willing to give you a free demo so that you can know more functionalities of our CDR billing software

Affordable Pricing

Our CDR Billing platform is a feature-rich, user-friendly CDR billing software that will make your life easier. With our affordable pricing and simple business model, we’re ready to help you take charge of your telecom and data usage management with ease. To learn more about our billing system and how it can help you keep tabs on your network’s data use (and save money while doing so), contact us today!

The Bottom Line

It can be quite daunting when it comes to finding the right billing software for your business. With so many options out there, it can be hard to make a decision. That's why we've compiled a comprehensive guide that discusses the most common uses of CDR Billing Software and gives you some helpful advice in choosing the right one for your company. 

Are you ready to start billing your customers in the most efficient and easy way? NEON SOFT is the perfect solution for telecom businesses that need to manage their billing in a more efficient and sophisticated way. Choose NEON SOFT today as your go-to CDR billing software! We also offer a free demo of our software to help you get a better idea of its capabilities. So, what are you waiting for? Give us a try today! 

Frequently Asked Question

What is VoIP CDR billing?

Voice over IP (VoIP) has revolutionized how businesses communicate. With the help of VoIP CDR billing, your business can take advantage of the high-quality voice communications that VoIP provides. By using VoIP CDR billing, your business can reduce the costs associated with phone calls. 


VoIP CDR billing allows you to record all of your phone calls and store them on a database for future reference. This will allow you to review your past calls and learn from them. You can also use this information to improve your future phone calls.


What is the CDR billing system?


The CDR billing system is a common term in telecom. CDR is a 'flat' file, often in .csv format, that outlines communications over a network in a detailed way. This bill details every call you made over a certain period of time and is used by many companies when charging for calls, texts or data services. The billing process for CDRs is handled by Automated Message Accounting, which is supported by the Operations Support System (OSS). 


What is the Process of CDR Billing?


With the renowned CDR billing software NEON, the billing process runs smoothly. Different formats of CDRs are collected from the different network components by the system. ASN.1 is the format of CDRs generated by various network elements, and some network elements have proprietary formats.


In the downstream system, all CDRs are processed and converted into a format that is compatible. CDRs are processed according to various rules; for example, international calls are marked according to the dialled number (B-number), just as the on-net calls are marked according to A-Number and B-Number.


When the collected CDRs are processed, Mediation System sends all the CDRs to Billing System using FTP since usually Mediation and Billing systems are not on the same system. Rating engines rate the CDR and in this way, billing is done in the CDR billing system.