In an increasingly digital and connected business landscape, seamless management of connectivity, billing, and customer engagement is essential. The integration of NEON SOFT with TalkTalk Business unifies core business functions like service delivery, billing and customer care. They enable organisations to simplify operations while benefiting from TalkTalk Business’s robust UK telecommunications infrastructure.
This integration pairs TalkTalk Business’s reliable connectivity and communication services with NEON SOFT’s powerful billing and customer management capabilities, giving businesses a comprehensive platform to deliver services, manage accounts, and invoice accurately.
NEON SOFT is a scalable billing, CRM, and business management platform built for telecom, subscription-based, and service-oriented companies. It supports automated invoicing, customer lifecycle management, usage tracking, payment processing, and detailed financial reporting. By centralising billing, customer data and service events into one system, NEON SOFT helps businesses reduce manual work, improve accuracy, and offer better customer experiences.
TalkTalk Business is a UK telecommunications provider serving small, medium and large enterprises with connectivity, networking, voice and managed tech solutions. Its services include fibre broadband, leased lines, SD-WAN, internet of things (IoT) connectivity, voice and unified communications. All backed by a resilient network built specifically for business use and high-availability performance.
TalkTalk Business’s infrastructure supports secure, high-speed connectivity and a suite of communication services that form the backbone of modern digital operations. With over 25 years of experience and support for hundreds of thousands of UK businesses, it delivers reliable connectivity that enables digital transformation across industries.
By integrating NEON SOFT with TalkTalk Business services, companies can automate billing for broadband, leased lines, voice services, and other connectivity products directly from NEON SOFT. Usage data from TalkTalk Business services feeds into NEON SOFT, enabling accurate, real-time billing without manual intervention.
Customer accounts, service plans, contracts, and support tickets can be synchronised between TalkTalk Business service records and NEON SOFT’s CRM. This allows customer-facing teams to manage all service interactions, from provisioning to billing within a single platform.
The combined data from NEON SOFT and TalkTalk Business enhances financial and operational reporting. Teams gain visibility into service utilisation, revenue performance, and customer trends, enabling better planning, forecasting, and decision-making.
Automating processes such as invoicing, plan changes, renewals, and usage reconciliation reduces errors and administrative workload. They are helping businesses scale their service delivery efficiently while maintaining high standards of accuracy and customer satisfaction.