Genband is a leading global provider of real-time communications solutions, delivering voice, video, messaging and data services over secure, carrier-grade networks. Its flexible platforms support businesses of all sizes, enabling service providers, enterprises and governments to unify communications across locations. Genband makes it easy to create extensions, manage users through a robust web interface and deliver reliable connectivity anywhere in the world.
Known for its SIP-based, cloud-ready technologies, Genband helps organisations reduce operating costs, improve collaboration and scale communication infrastructure securely. From enterprise PBX solutions to advanced session border controllers, Genband empowers seamless communication from any device, anywhere, with exceptional quality and competitive pricing.
Genband’s advanced communication services now integrate seamlessly with NEON SOFT, the complete telecom billing and management platform. This integration ensures effortless connectivity between Genband’s network and NEON SOFT’s automated billing engine, enabling providers to control expenses, simplify operations and deliver accurate invoices with confidence.
NEON SOFT is a fully hosted telecom billing system designed to handle rating, charging, sales, customer support and real-time monitoring. When connected to Genband, NEON SOFT automatically imports call detail records (CDRs) for precise rating and invoicing. The platform provides stable, secure processing along with detailed analytics to detect fraud, manage customer accounts and optimise vendor relationships eliminating manual effort.
Automatic call-detail record collection with re-rating options and simple manual upload capabilities.
Full invoice scheduling automation for toll-free, fixed line, VoIP and origin-based billing scenarios.
Multi-tier taxation support, applying multiple tax levels per line item or across entire invoices.
Connects with popular payment gateways and accounting platforms such as Authorize.Net, Stripe, PayPal, Sage and QuickBooks.
Customisable White-Label Customer Portal For Payments, Usage Tracking and Call Records.
Automatic Account Protection With Low-Balance Notifications And Service Blocking.
Dynamic Subscription Management To Create And Adjust Tailored Service Packages For Clients.
Flexible Rate Management Offering Unlimited Plans With Origin-Based And A-Number Billing.
Comprehensive Prepaid And Postpaid Support For Subscriptions, Recurring and One-Off Charges.
Centralised Billing Platform To Manage Every Customer And Vendor Invoice In One Place.
User And Role-Based Access Control For Secure, Permission-Driven Team Management.
Multi-Currency And Multi-Tax Handling For Effortless Global Billing Requirements.
Advanced Real-Time Monitoring With Granular Traffic Analysis And Customisable Alerts.
Detailed Reporting And Actionable Statistics To Drive Smarter Business Decisions.