Genband is a leading global provider of real-time communications solutions, delivering voice, video, messaging and data services over secure, carrier-grade networks. Its flexible platforms support businesses of all sizes, enabling service providers, enterprises and governments to unify communications across locations. Genband makes it easy to create extensions, manage users through a robust web interface and deliver reliable connectivity anywhere in the world.
Known for its SIP-based, cloud-ready technologies, Genband helps organisations reduce operating costs, improve collaboration and scale communication infrastructure securely. From enterprise PBX solutions to advanced session border controllers, Genband empowers seamless communication from any device, anywhere, with exceptional quality and competitive pricing.
Genband’s advanced communication services now integrate seamlessly with NEON SOFT, the complete telecom billing and management platform. This integration ensures effortless connectivity between Genband’s network and NEON SOFT’s automated billing engine, enabling providers to control expenses, simplify operations and deliver accurate invoices with confidence.
NEON SOFT is a fully hosted telecom billing system designed to handle rating, charging, sales, customer support and real-time monitoring. When connected to Genband, NEON SOFT automatically imports call detail records (CDRs) for precise rating and invoicing. The platform provides stable, secure processing along with detailed analytics to detect fraud, manage customer accounts and optimise vendor relationships eliminating manual effort.
Automatic call-detail record collection with re-rating options and simple manual upload capabilities.
Full invoice scheduling automation for toll-free, fixed line, VoIP and origin-based billing scenarios.
Multi-tier taxation support, applying multiple tax levels per line item or across entire invoices.
Connects with popular payment gateways and accounting platforms such as Authorize.Net, Stripe, PayPal, Sage and QuickBooks.
Customisable White-Label Customer Portal — For payments, usage tracking, and detailed call records.
Automatic Account Protection — Includes low-balance notifications and service blocking for secure control.
Dynamic Subscription Management — Create and adjust tailored service packages to meet client needs.
Flexible Rate Management — Unlimited plans with origin-based and A-number billing flexibility.
Comprehensive Prepaid & Postpaid Support — Manages subscriptions, recurring, and one-off charge billing.
Centralised Billing Platform — Streamlines every customer and vendor invoice from a single dashboard.
User & Role-Based Access Control — Enables secure, permission-driven team and client management.
Multi-Currency & Multi-Tax Handling — Supports global billing operations with layered tax structures.
Advanced Real-Time Monitoring — Granular traffic analytics and fully customisable alert settings.
Detailed Reporting & Actionable Insights — Comprehensive analytics to guide smarter business decisions.