Billing Overview

  • Created :Thu,10,2023
  • Last Updated:Wed,04,2024

Here are you can see the Billing Overview for upcoming months.

There are 4 Tabs

  • Missing Accounts
  • Rating Issues
  • Invoices
  • One/Off Recurring (this tab will only show if integration with Giacom is enabled)



Missing Accounts


Here you will see a list of all accounts that are not setup in NEON and we are getting CDRs against those accounts.  Click on the Filter button to select accounts.


Then you can filter those accounts based on gateways, You can filter with Gateway Type (required), Authentication Type (required), Gateway, Authentication value, and Type. 


Field Description
Gateway Type Please select the gateway type like Mobile, SMS, Voice
 Gateway      Select your gateway type like VOS, Giacom, Sippy
Authentication Type Please select the type of your authentication
Authentication  Enter your authentication value based on authentication type, you can enter multiple value also by comma separated
Type Customer, Vendor, Both



You can map the missing accounts by selecting the Account Name from the drop down ‘Select Account’. Once selected click on the Save button to save the changes.


For Bulk updates, you need to use the change selected button and then click to save.



Ignore List

For any account you don’t want to map, just select Ignore from List in the drop down. You can filter on Ignored accounts as shown below:


Rating Issues

Here you can see the all CDRs that are not rated.

To see a detailed analysis, click on the values and it will redirect you to the CDR page.



Field Description
Date Please select the date
 Start  Time    Please select start time
End Time Please select the end time
Account Enter Account name


Invoices Overview

Here you can compare Invoices between previous and current billing cycle.

You can select the filter, and select your billing cycle, if you leave the accounts blank it will show you all the accounts.




4) One/Off Recurring 

Here you can compare one off and recurring charges per month Giacom is charging you and what you are charging your customers. Select the File Name from the filter section and click on Search. Data from the file will be loaded. Once you have compared the data, you can approve the data by clicking on the Approve green button.  Click on the eye icon to view the breakdown.