In the mushroom growth of VoIP users globally, taking a competitive edge in the telecom industry requires constant innovation and adaptability. NEON SOFT, a leading name in telecom billing solutions, has set a new benchmark with its commitment to delivering at least two major software upgrades each year. This dedication ensures businesses have access to cutting edge tools that simplify processes, enhance security  and improve overall efficiency.

Setting the standard for continuous improvement

NEON SOFT's approach to software development prioritises innovation and user satisfaction. While many providers focus on maintaining their existing systems, NEON SOFT takes a proactive stance, regularly introducing meaningful updates that address user needs and industry demands. This commitment not only strengthens its software offerings but also positions NEON SOFT as a forward thinking leader in telecom billing. NEON SOFT’s continuous improvement strategy include:

➾  Biannual major upgrades that integrate the latest technological advancements.
➾  Extensive research and development (R&D) aimed at identifying emerging trends and future challenges.
➾  User feedback driven enhancements ensuring each upgrade is practical and relevant.

A robust upgrade cycle: From research to rollouts

Every NEON SOFT upgrade follows a meticulous process designed to maximise effectiveness and minimise disruption.

1: Initial research phase

The team begins by identifying gaps in current offerings and assessing user feedback. This helps prioritise features that align with customer requirements and industry trends.

2: Development and prototyping

New functionalities are crafted  and existing features are refined using state of the art tools and technologies.

3: Beta testing

Selected clients participate in testing to ensure the updates are practical, reliable  and user friendly.

4: Comprehensive rollout

Each upgrade is launched with clear documentation and robust support, ensuring a smooth transition for all users.

Some past impactful updates

NEON SOFT’s dedication to meaningful upgrades is evident in its version history. Every update reflects a deep understanding of user needs, coupled with a vision for future proofing telecom billing solutions.

• Version 4.24 (2022)

Introduced automatic credit notes, customisable SMS reports, PBX DID imports  and secure card storage, simplifying billing workflows and enhancing security.

• Version 4.25 (Early 2023)

Focused on advanced SMS filtering, Bicom PBXware integration  and detailed invoice breakdowns, providing users with greater control and clarity in their operations.

• Version 5 (Late 2023)

Delivered powerful integrations with platforms like Daisy, Vodia  and Office 365, automated invoicing  and improved audit logs, streamlining administrative tasks.

• Version 6 (2024)

Revolutionised the user interface, consolidated all configurations into a single settings screen  and incorporated CentOS 9+ for superior performance, stability  and security.

The transformative Version 6

The latest version, Version 6, showcases NEON SOFT's unwavering commitment to staying ahead of the curve. The main highlights of Version 6 include:

• Redesigned user interface (UI)

The new account screen prioritises accessibility and streamlined navigation, enabling users to manage settings with ease.

• Unified configuration management

A single, intuitive settings screen consolidates all configuration options, reducing complexity and saving time.

• Performance enhancements

Leveraging CentOS 9+ along with PHP, MySQL  and Laravel ensures faster processing, improved compatibility  and better stability.

• Advanced security protocols

With robust encryption and authentication mechanisms, Version 6 addresses the growing need for secure data handling, protecting sensitive information from potential threats.

User centric design: Beyond technical updates

NEON SOFT’s telecom billing system’s upgrades are not limited to technical improvements. Each update focuses on enhancing the overall user experience by streamlining workflows and introducing customisation options that cater to diverse business needs. This holistic approach ensures that businesses can adapt the platform to their unique requirements, making NEON SOFT a versatile partner in telecom billing.

Last but foremost: A partner in innovation

NEON SOFT's commitment to continuous innovation sets it apart in the telecom billing software landscape. Its biannual upgrades, backed by rigorous R&D and a user focused philosophy, empower businesses to stay ahead in a competitive market.

With NEON SOFT, businesses are partnering with a forward thinking leader dedicated to helping them thrive. Experience the difference of a platform that evolves with your needs and sets new standards for the future of telecom billing.