Every telecom billing cycle brings new complexity. Rate disputes, tax obligations across jurisdictions, payment gateway changes, commission tracking, API dependencies, the list never shrinks. At Neon, our job is to make sure your billing platform evolves faster than those challenges do.
That's exactly what Version 6.11 is built for.
Managing a busy telecom portfolio means jumping between CLIs, IPs, subscriptions, and additional charges, often at a moment's notice. In Version 6.11, we've added dedicated quick-access buttons directly within the Account section so you can pull up any of these records against any account in seconds.
No more drilling through menus. Whether you're auditing a customer's active subscriptions, verifying CLI assignments, or reviewing additional charges before invoice generation, everything you need is now a single click away. This is a small change with a big impact on day-to-day billing efficiency.
Payment gateway compatibility isn't optional in a high-volume telecom billing environment, it's foundational. Two of our most widely used integrations have received full upgrades in this release.
Our Stripe API integration has been updated to align with Stripe's latest API version, ensuring uninterrupted payment processing, improved webhook reliability, and compatibility with Stripe's evolving feature set. Alongside this, our Authorize.Net eCheck integration has also been upgraded to support the latest version of their API, keeping your ACH and electronic check payment workflows running without disruption.
If your billing operation depends on automated invoice payment collection, these upgrades matter. Outdated API integrations are a silent risk, Version 6.11 removes that risk entirely.
Tax compliance in telecom is notoriously intricate. The taxability of a service often depends not just on what is being billed, but where the service is actually being used. Generic billing-address tax logic simply isn't good enough anymore.
Version 6.11 introduces service-based address tax calculation for both Avalara and Ceratax integrations. Tax is now calculated based on the service delivery address rather than defaulting to the account billing address alone, producing more accurate tax assessments, reducing compliance exposure, and aligning with what regulators and auditors expect.
For operators managing multi-site enterprise customers or geographically distributed subscriber bases, this enhancement directly improves billing accuracy and strengthens your audit trail.
Commission management for resellers, agents, and account managers can quickly become unwieldy. With Version 6.11, we've added filters to the Commission screen, giving your team the ability to slice and segment commission data with precision by account, date range, plan, or agent, rather than scrolling through unfiltered records.
This is particularly valuable during commission reconciliation periods, where speed and accuracy both count.
Data governance is a growing priority for every telecom operator. In Version 6.11, Account Managers are now restricted within the Reports module to only their own assigned accounts. This role-based access control ensures that sensitive billing data, revenue figures, and customer account details remain visible only to those with a legitimate business need.
It's the kind of access control that supports both internal compliance policies and customer confidentiality commitments, especially important as data protection regulations continue to tighten globally.
A small but meaningful housekeeping change: the CDR Upload menu option has been renamed to Uploads. As the platform has grown to support a broader range of file-based data ingestion beyond traditional call detail records, the new label more accurately reflects what the feature does. Clean, intuitive navigation is part of a professional billing platform experience.
For teams building on top of Neon or integrating with external systems, Version 6.11 delivers a meaningful expansion of our API surface. We've introduced five new endpoints:
getaccount — retrieve account details programmatically
addaccount — create new accounts via API
updateaccount — modify existing account information
getsubscription — pull subscription details for any account
updatesubscription — modify subscription records through your integration layer
Whether you're syncing account data with a CRM, automating customer onboarding workflows, or building custom dashboards on top of Neon's data, these new APIs give your developers the tools they need to work efficiently and reliably.
Version 6.11 reflects our commitment to building telecom billing software that doesn't just keep up, it stays ahead. Tighter integrations, more granular access controls, accurate tax compliance, and a richer API all contribute to a platform that supports your growth without introducing risk.