In today’s digital landscape, effective communication is crucial for customer engagement, security notifications and service delivery. The integration of NEON SOFT with aql’s direct SMS text messaging services empowers businesses to send and receive messages with high reliability, faster delivery and enhanced security. All directly connected to the UK’s mobile network operators. This unified solution allows companies to manage messaging workflows alongside billing and customer services from a single platform.
NEON SOFT is a comprehensive billing, CRM and business management platform designed for telecom, subscription and service-oriented companies. It automates invoicing, customer management, usage tracking, payments and reporting, helping organisations reduce manual effort and increase operational accuracy. Integrating messaging capabilities directly into NEON SOFT enhances its customer engagement portfolio, enabling automated SMS alerts, notifications and service messages with minimal configuration.
aql is an Ofcom-regulated UK telecommunications operator with nearly three decades of industry experience, providing direct connections to the UK’s mobile network operators without intermediaries. This approach enables business SMS services that offer:
• Higher delivery success rates and low latency
• High reliability and scalability
• Enhanced security with ISO-certified data handling
• Strict compliance and data sovereignty, with messages kept within UK networks
Because aql’s infrastructure connects directly into mobile networks, it reduces the number of transit points and potential delays, delivering a robust and secure messaging environment that supports both one-way and interactive two-way communication.
NEON SOFT can trigger SMS messages automatically (e.g., billing alerts, service updates, secure one-time passwords) using aql’s direct SMS connections, ensuring messages are reliably delivered to customers.
Direct operator links mean messages are routed efficiently, enhancing delivery speed. A key advantage for time-sensitive alerts like authentication codes or service disruptions.
aql’s platform adheres to strict UK data protection standards (GDPR, ISO 27001) and keeps messaging within UK infrastructure, supporting secure customer engagement with minimal risk.
Whether sending a handful of messages or scaling to bulk communications, the integrated solution supports seamless growth and international-ready messaging capabilities.