You can access Customer rates section by clicking on the Yellow button on account card.  You will only be able to see this button if Customer is ON against account.

On button click below screen will pop up: 

Settings

First you will have to enable Trunk. Select the trunk and click on Save.

Outgoing

Incoming

Customer Rate

Here you can manage customer rates against trunks. If you have assigned base rate table to customer then you will see all rates from rate table here. You can overwrite base rate table rate by clicking on Edit button next to the rate. For bulk edit click on Action -> Change Selected Rates. 

Clear

if you want to delete rate click on Clear Rate button.For bulk clear click on Action -> Clear Selected Rates OR in order to clear rate against multiple accounts click on Action -> Bulk Clear. 

You won't be able to delete rates which are coming from Rate Table here. Please go to the rate table and delete from there.

To update rates against multiple accounts against same code click on Action -> Bulk Update.

Download Rate Sheet

Here you can download customer rate sheet in different formats.

Merge output file by Trunk if ON system will generate one file with separate sheet for each trunk for all selected trunks otherwise separate files will be generated.

Effective: 

To download rate sheet for multiple accounts click on blue here button: It will allow you to select other accounts.

History

Here you can view all customer rate sheets download history: