Fiberdial needed a modern, reliable billing and tax-compliance workflow that could support rapid operational onboarding while ensuring smooth integration with their existing telecom processes.
The client was operating under a strict timeline and required advanced customization to meet their business and compliance requirements.
Fiberdial faced multiple operational and technical challenges:
➣ The client needed to go live within one month: The client needed to go live within one month, which required rapid planning, development, testing, and deployment.
➣ Existing workflows required custom billing and operational modifications: Existing workflows required custom billing and operational modifications beyond standard platform capabilities.
➣ Fiberdial required integration with CereTax: Fiberdial required integration with CereTax to automate telecom tax calculations and improve compliance accuracy.
➣ Specific telecom tax use cases and business scenarios: Specific telecom tax use cases and business scenarios needed to be developed and validated before launch.
➣ The client wanted a stable and thoroughly tested environment: The client wanted a stable and thoroughly tested environment to avoid disruptions during onboarding.
The team at NEON SOFT worked closely with Fiberdial to understand both technical and operational requirements from the beginning of the project.
1. Rapid Project Execution
To meet the aggressive onboarding deadline, the NEON team created a fast-track implementation plan with close coordination between development, QA, and deployment teams.
This allowed the project to move from planning to production within the required one-month timeframe.
2. Customized Platform Development
Fiberdial required several platform-level customizations tailored to their operational workflow. The NEON team designed and implemented these modifications to align with the client’s business processes and telecom billing requirements.
3. CereTax Integration
A complete integration with CereTax was developed to help Fiberdial automate telecom tax calculations and improve billing accuracy.
The integration included:
4. Custom Use Case Development
The client also required specific telecom taxation use cases within the CereTax environment. NEON collaborated directly with the customer to understand these business scenarios and implemented customized solutions accordingly.
5. Testing & Validation
Before deployment, the NEON QA team conducted detailed testing for:
This ensured the client could transition smoothly into production with confidence.
With support from NEON SOFT, Fiberdial successfully achieved:
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