NEON SOFT stands out as a leading solution in the telecom industry, offering advanced automation to tackle the challenges of manual billing and streamline operations.

Challenge: Complex CDR processing

Processing Call Detail Records (CDRs) manually is slow and error prone, making it hard to identify discrepancies and understand customer data.

How NEON SOFT Overcomes This Challenge

NEON SOFT's system automates CDR processing by importing and simplifying data through various billing gateway integrations, allowing you to auto import CDRs from multiple sources, ensuring they are processed and presented in a clear, organised manner. This approach enables you to easily spot and fix any errors or inconsistencies.

Challenge: Complicated invoicing process

Billing millions of records, managing recurring and one-off charges  and generating invoices manually is time consuming and often leads to mistakes.

How NEON SOFT Tackles This Challenge

NEON SOFT with various options available in the system which helps you quickly detect anf fix errors. Thus, automating billing for businesses with thousands of customers. It combines all charges, generates accurate invoices and highlights issues like data differences, one-off charges  or recurring payments. Its billing overview screen helps quickly detect and fix errors.

Challenge: Difficult call rating

Manually rating calls based on various factors such as time toll free numbers, origination and vice versa, is a challenging and tedious task, often leading to inaccuracies.

How NEON SOFT Solves This Problem

NEON SOFT simplifies rating by automatically processing CDRs using rate tables. With NEON's rate management module, you can effortlessly set up your rate tables for inbound and outbound rating, toll free number rating, and upload your destination rates with just a click of a button.This ensures accurate call charges without manual effort.

Challenge: Detecting fraud

Monitoring for fraud or unusual activity manually can result in missed risks and revenue losses.

How NEON SOFT Addresses This Issue

NEON SOFT’s provides you various dashboard and alert system that help you detect, negative margins  and suspicious traffic  in near to real time. This functionality helps you stay ahead of potential risks. You can set up notifications and track traffic with customisable probe.

Challenge: Data integration issues

Manually transferring data between systems is time-consuming and increases the risk of errors.

How NEON SOFT Tackles This Problem

NEON SOFT integrates effortlessly with your existing systems, including payment providers and accounting platforms like Xero and QuickBooks, enabling automated data imports and exports. With these integrations, you can effortlessly post data from NEON to other systems or import it directly with just a click, saving time and ensuring accuracy by eliminating the need for manual downloads and imports.

NEON SOFT transforms telecom billing by solving these common challenges, enabling businesses to work more efficiently and effectively.