In the ever-evolving telecom industry, precision, automation and reliability are essential. As operators struggle to maintain high service quality while managing complex billing workflows. Recognising this need, NEON SOFT is proud to announce its new integration with Alaris Lab, a leading VoIP testing and quality assurance platform. This collaboration is designed to simplify VoIP management, enhance accuracy and deliver an end-to-end solution that bridges technical and financial operations effortlessly.
Alaris Lab has built a strong reputation as a trusted VoIP testing and quality assurance platform. It helps telecom operators and service providers validate routes, measure call quality and detect fraudulent activity with remarkable precision. Its advanced monitoring tools ensure reliability, performance and security across global networks. Now, with full integration into the NEON SOFT Billing Solution, telecom businesses can combine Alaris Lab’s technical insights with NEON SOFT’s intelligent automation. This means providers can test, analyse and bill. The integration eliminates data silos, reduces manual handling and provides a single source of truth for traffic quality and billing accuracy.
The process is simple yet transformative. Once Alaris Lab is connected, it sends traffic data and test results directly into NEON SOFT. The system then automatically processes these records according to your defined billing rules, rating logic and invoicing preferences. In other words, every call test and traffic report from Alaris Lab is instantly converted into billable data within NEON SOFT. You have no manual uploads, no repetitive tasks and no risk of human error. The result? Telecom operators can enjoy both technical assurance and financial accuracy in real-time, all from a single, user-friendly platform.
The integration allows automatic transfer of Call Detail Records (CDRs) and test results from Alaris Lab to NEON SOFT. This smooth data flow ensures faster processing, fewer operational delays and reduced errors empowering your team to work smarter and more efficiently.
With NEON SOFT’s intelligent billing engine, you can apply accurate rating, taxation and invoicing without manual effort. Whether you manage multiple service models or handle high call volumes, automation keeps everything accurate and scalable.
Alaris Lab’s advanced detection capabilities integrate directly with NEON SOFT’s security tools to identify suspicious activity early. This prevents revenue leakage, supports compliance and protects customer trust.
NEON SOFT supports multi-currency and multi-tax structures, allowing you to expand confidently into new markets. Combined with Alaris Lab’s international testing capabilities, your business becomes truly global-ready.
Together, both platforms deliver detailed analytics to evaluate route performance, profitability and customer behaviour. With these insights, management teams can make faster, data-driven decisions to optimise margins and enhance customer experience.
Clients can access branded, white-labelled portals to view invoices, payments and usage details. This not only boosts transparency but also strengthens customer relationships through a professional and self-service experience.
Role-based access controls ensure sensitive data stays protected. Both Alaris Lab and NEON SOFT follow strict compliance and security protocols, guaranteeing operational integrity and accountability across your entire telecom workflow.
The integration of NEON SOFT and Alaris Lab represents a major step forward for telecom service providers aiming to simplify operations without compromising on quality or accuracy. It brings together the best of both worlds. Such as technical reliability from Alaris Lab and financial automation from NEON SOFT. This creates a unified, intelligent environment for modern VoIP management. By combining these two powerful platforms, telecom operators can expect faster workflows, reduced manual effort, enhanced fraud detection and improved profitability, all while delivering an exceptional customer experience.
NEON SOFT’s integration with Alaris Lab marks the beginning of a smarter, more connected era in telecom billing and testing where innovation meets efficiency and precision drives performance.