Every telecom operator wants a bigger reseller channel. Few want the work it creates: manual invoices, endless “where’s my CDR?” tickets, margin disputes, and spreadsheets of reseller fees that never quite reconcile.
Neon Soft Version 6.15 removes that trade-off. Its headline feature is a dedicated Reseller Portal. It is backed by smarter subscription billing, redesigned trunk and integration screens, and Global Search. Together they give wholesale carriers, VoIP providers, and ISPs more control over their billing operations and a better experience for their channel partners.
Resellers are a growth engine for most telecom businesses, but they are also one of the hardest segments to bill and support. Each reseller has its own customers, rates, margins, and reporting needs. When all of that runs through your internal team, your costs grow as fast as your revenue.
The new Reseller Portal gives every reseller a secure, self-service workspace. Resellers can manage their own customers and see their own usage, and your billing team is no longer the bottleneck.
What this means for your business:
● Lower operational overhead. Resellers can answer their own billing and usage questions, which means fewer support tickets and
fewer manual requests to your finance team.
● Faster reseller onboarding. Give new partners a ready-made, branded environment so they can start selling sooner.
● Real-time transparency. Resellers see their usage and charges as they happen, so there are fewer invoice disputes and faster payment.
● Clear separation of data. Each reseller sees only their own accounts and traffic, which protects your wholesale margins and your
other partners’ data.
● A stronger channel proposition. A professional portal helps you recruit and keep resellers, and it gives you a real edge over
competitors who still send PDFs by email.
And as always with Neon Soft, we never take a cut of your earnings. There is no revenue sharing, only the full billing visibility you need.
Margin leakage often hides in the fees nobody tracks properly. Version 6.15 adds Provider, Provider Fee, and Reseller Fee options under Billing → Subscription, so you can:
● Attribute each subscription to the correct upstream provider
● Build provider costs and reseller commissions directly into the subscription
● See true profitability per plan, per provider, and per reseller
● Apply consistent, auditable fee logic that reduces revenue leakage and manual adjustments
For operators running recurring and usage-based plans side by side, this gives you a clearer view of margin on every subscription.
The best way to reduce billing disputes is to tell customers before they are surprised. You can now email customers about upcoming charges directly from Neon Soft. The result is fewer shock invoices, fewer chargebacks and complaints, faster collections, and a better customer relationship.
Finance teams live in the Invoice screen. The new default invoice issue date filter on Billing → Invoice opens your invoice list to the period you care about. That means less scrolling, quicker invoice runs and reviews, and a faster month-end close.
Interconnect partners and trunks are the backbone of wholesale operations. The redesigned Vendor and Customer Trunk screens make them easier to manage:
● Cleaner layouts that cut down on clicks and mistakes
● A faster way to review, update, and audit trunk configurations
● Less training time for new NOC and billing staff
Your billing platform only works as well as the systems it talks to. Neon Soft connects with switches, payment gateways, accounting tools, and tax engines. The redesigned Integration screen makes setup and status checks clearer for your team.
Disputed call durations are a common cause of wholesale billing disagreements. Neon Soft now stores Sippy call duration records for Customers, Vendors, and Resellers, giving you a reliable record to support reconciliation, dispute resolution, and audit. That supports your revenue assurance and protects margin.
Telecom billing platforms hold a huge amount of data across customers, vendors, resellers, trunks, rates, and invoices. Global Search lets your team find information and move around Neon Soft quickly from one search bar. That saves time on support queries, dispute checks, and day-to-day operations.
● Wholesale carriers managing growing reseller and interconnect networks
● VoIP and UCaaS providers selling through channel partners
● ISPs and MVNOs looking to automate subscription billing
● Telecom finance leaders who want clean margins, fewer disputes, and faster close cycles
Whether you’re replacing a legacy billing system or outgrowing spreadsheets, Neon Soft’s engineering team handles the entire data migration for you. We import your customers, rates, and history, with zero downtime.
See how the Reseller Portal can grow your channel without growing your workload.